We strive to provide our customers with high-quality products and excellent service. Please read our Return and Exchange Policy carefully before making a purchase.

 

1. No Return Policy

Once a product is delivered, it cannot be returned. However, if you receive a defective, expired, or incorrect product, we offer an exchange at no additional cost, subject to stock availability.

 

2. Exchange Policy

You may request an exchange under the following conditions:

• The product received is incorrect, defective, or expired.
• The item is unused, in its original condition, with all original labels and packaging intact.
• Exchanges are only available if your location is serviceable by our logistics team.
• If the product had a free gift/offer, all associated items must be returned for a successful exchange.
• Perishable goods such as seeds and flowers cannot be exchanged if the packet is opened or damaged.

How to Request an Exchange:

To request an exchange, contact our customer care team at 9925032014 within 7 days of delivery. You must provide proof of purchase.

 

3. Self-Shipped Returns

If you choose to self-ship the product for exchange, please ensure:

• The item is securely packed to prevent damage during transit.
• You use a reliable courier service and share the tracking details with our team.

 

4. Refund Policy

We offer refunds only in exceptional cases, such as:

• The product is out of stock for exchange.
• An order is canceled due to unforeseen circumstances (e.g., force majeure, logistics issues, suspected fraud, or violation of our Terms of Use).

Refund Process:

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be credited to your original payment method within 7 to 10 working days.
• Shipping costs are non-refundable, and the return shipping cost may be deducted from your refund.

 

Late or Missing Refunds:

If you haven’t received your refund:

1. Check your bank account again.
2. Contact your credit card company (as processing delays may occur).
3. Contact your bank for further clarification.
4. If the issue persists, email us at adarshagro1993@gmail.com.

 

5. Exchange Process

We only replace items if they are defective or damaged. To initiate an exchange:

1. Email us at adarshagro1993@gmail.com with your order details.
2. Send the item to: Adarsh Agro Seeds – Rajkot

 

Adarsh Agro Seeds

A-55 Jubilee Shopping Centre, Dhebar Road, Rajkot-360001, Gujarat, India

Phone: +919925032014

Email: adarshagro1993@gmail.com

Support Hours: Mon-Fri (9am to 6 pm)

 

6. Shipping & Return Address

To return or exchange a product, mail it to:

 

Adarsh Agro Seeds

A-55 Jubilee Shopping Centre, Dhebar Road, Rajkot-360001, Gujarat, India

Phone: +919925032014

Email: adarshagro1993@gmail.com

 

Note: You are responsible for return shipping costs.

• Depending on your location, exchange delivery times may vary.
• Please do not send the item back to the manufacturer.

 

7. Governing Law

This policy is governed by the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts at Rajkot.

For any further questions, feel free to contact us at +91 9925032014.